Wildix Options and Phones

Wildix Collaboration is an innovative web-based tool designed to facilitate seamless, instant, and secure communication among employees across the globe, whether they are using office phones, PCs, or mobile devices. With just one click, users can join conferences, make video or audio calls, share their desktops, send faxes, and set virtual reminders. This versatile platform is accessible from any location—be it an office, home, or on the go—as long as there is an Internet connection, and it supports all devices including PCs, laptops, and tablets, without the need for additional installations. Furthermore, Wildix Collaboration enhances connectivity by providing real-time presence information and geolocation, enabling users to easily see who is online, absent, busy in another conversation, or prefers not to be disturbed.

Cloud

All the Wildix Unified Communications features are available in the Cloud.

Communication-Enabled Business Processes – Wildix WebAPI integrates UC into such applications as CRM, ERP.

Bring Your Own Device – Unified Communications on employee-owned iOS and Android devices.

MONITORING and CALL CENTER WALLBOARD – Without control and analysis there is no strategy. Real-time call activity monitoring.

VoIP system and WMS Network – Wildix is a complete and multi-site SIP/XMPP and Unified Communications solution.

If you are using Cloud and you have problems with your Internet connection, you are still able to work.  Wildix Cloud together with WMS Network makes sure you can continue working even when offline. This multisite solution already used by banks, chain stores, hospitals and highways, ensures continuity of services in all the branch offices, even in the most critical situations.
How does it work?

The Server PBX of the WMS Network is situated in the Cloud. You can connect as many Client PBXs as you wish and anywhere you need, to the Server. The Clients are connected to the Server and to all the other reachable Clients.

The users database and the ACLs (Access Control Lists) are synced all over the network.
Calls, chat, video and presence information is transmitted from Client to Client. In cases when direct communication between the Client PBXs is impossible, the Server PBX is used as proxy.

Wildix WebRTC Kite

Wildix Kite is a professional solution for business communication based on the WebRTC technology that brings Unified Communications to the website.  With Wildix Kite a website visitor can communicate with the company, call agents via, chat audio and video call, desktop sharing and file transfer, all this with just one click.  Kite is fully integrated into Wildix Unified Communication system and it turns the corporate website into an efficient marketing tool.

Wildix Mobility Enterprise

Mobile extension integrates mobile phones of employees into the corporate telephone system. Today this feature is fundamental, and it is no longer an option, it became a commodity. 

Wildix Mobility service can be easily enabled and customized in several seconds and it offers the following features:

• Mobile phone and office phone ring simultaneously.
• Mobile phone rings several seconds after the office phone.
• Mobile phone rings in particular time slots.
• All devices registered to your account ring simultaneously or one after another 

Monitoring and Reporting

Without monitoring, control and analysis there is no strategy. Wildix offers efficient reporting tools that provide you with the information relative to the call activity of the employees, such as number, duration, type and costs of all the calls received and made by your call agents.

CDR-View

Internal and external call traffic reporting and analysis.  Information on the number, duration, types and costs of the inbound and outbound traffic in charts and data grids.  CDR-View is helpful to the company management while analyzing a particular event or the company call activity in general, or while deciding on the future business strategy.  A simple way to add value to your investment. 

Wildix Call Center Wallboard

Real-time SLA (Service-Level Agreement) monitoring tool.  The application allows monitoring your call agents’ activity and provides you with the information on the SLA which helps to measure the call center performance.

Wildix Collaboration Mobile Apps

Wildix Collaboration Mobile Apps bring the powerful Unified Communications capabilities of your enterprise PBX directly to your iPhone, iPad, and Android smartphones, providing you with uninterrupted access to the full suite of Wildix Collaboration functionalities. With these intuitive mobile applications, users can effortlessly manage their communications on both Android and iOS devices, ensuring that you stay connected and productive no matter where you are.

Requirements

• WMS version 3.40 or higher
• iOS version 8 or higher
• iPhone 4s minimum
• Android OS 4 or higher

Start 5

Experience the ultimate in ease of communication with the Start 5, expertly designed to streamline interactions in shared spaces like courtesy phones and break rooms. This innovative wall-mountable phone not only enhances the functionality of any environment but also fosters collaboration among team members. With four customizable BLF keys, users can effortlessly manage and transfer calls, allowing for swift connectivity and a more organized workflow. The Start 5’s sleek and modern design ensures it fits seamlessly into your office decor, making it a perfect choice for businesses striving for efficiency without compromising on style. Embrace the clarity and convenience that comes with the Start 5, where every call is just a button away.

WorkForce 5

Elevate your communication game with the Workforce 5, designed to transform how you connect and collaborate. This advanced VoIP office phone boasts an intuitive interface featuring 21 BLF keys and a vibrant color display, allowing for seamless call management. Instantly recognize callers with their names and photos, while effortlessly monitoring your colleagues’ availability at a glance. With the added convenience of a USB port for quick connections to WiFi, Bluetooth, or even 5G dongles, the Workforce 5 ensures you have the flexibility to stay productive and engaged, no matter where you are. Experience a new level of efficiency in your office communications with BTS Communications, Central Nebraska’s Best Telecommunications Choice.

WelcomeConsole 5

Experience seamless communication like never before with the WelcomeConsole 5, designed to streamline your call management with an impressive array of 106 BLF keys, allowing you to connect with colleagues in an instant. With 42 keys clearly visible at all times, finding the right person is as easy as a quick glance, enhancing efficiency in your busy office environment. Plus, enjoy the flexibility of connecting any office telephone headset, ensuring comfort and convenience throughout your workday. Elevate your reception experience and keep your team connected with the power of WelcomeConsole 5, where productivity meets user-friendly design.

ForcePro 5

Experience the perfect blend of productivity and comfort with the ForcePro 5, designed for those who put customer service at the forefront. Its expansive, adjustable screen displays essential information at a glance, while 45 programmable BLF keys empower your team to manage calls with unmatched efficiency. Effortlessly connect to WiFi and Bluetooth for a seamless setup, and enjoy the freedom of using your preferred office headset, ensuring every call is handled with ease and professionalism. Elevate your communication strategy with the comfort and functionality of the ForcePro 5, the ultimate choice for any customer-centric workplace.

SuperVision 5

Experience the freedom of movement without compromising on performance with the SuperVision 5 phone, designed to elevate your workspace into a dynamic environment. Imagine being able to roam up to 32 feet away from your desk while staying seamlessly connected through its innovative Bluetooth handset. With a stunning 7-inch rotatable touchscreen, managing video calls and monitoring security footage is easy and intuitive, keeping you in command of your operations with just a touch. The 59 programmable BLF keys ensure that your most important contacts and features are just a fingertip away, all wrapped in an elegantly designed unit crafted from antimicrobial materials for added peace of mind. Embrace the future of communication with SuperVision 5 and redefine what it means to work flexibly and efficiently.

WI-One

Elevate your communication experience with the Wi-One, a beautifully designed Wi-Fi 6 phone that seamlessly combines style with functionality. Engineered for resilience, this portable device is IP67-certified to withstand the rigors of any environment, making it ideal for enterprise, retail, hospitality, and industrial use. Enjoy crystal-clear calls and reliable connectivity with Bluetooth 5.0, while the extended battery life ensures you stay connected longer. Whether you’re on the go or stationed at a bustling front line, the Wi-One ensures that your team is empowered with superior mobile communication capabilities, bringing efficiency and elegance to every interaction.